Configuring any MAPI-compliant* mail client to fetch mails in WebContact Wizard:

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To configure your MAPI-compliant mail client to fetch mails, make sure it has been set as your default mail client. WebContact Wizard only fetches mail from the default mail client, whether it is MAPI or Outlook.

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Specify the e-mail address to which enquiries from your web form are sent, and give it a name (Account Query). Ensure these accounts have already been configured in the default mail client.

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Disable any rules you have set in your mail client for moving relevant mails to subfolders or processed differently so that they stay in the main Inbox itself. If you have set rules earlier and would like to map previous mails to the WebContact Wizard database, you need to move them to the main Inbox in order for WebContact Wizard to process. Once fetched by WebContact Wizard, they can be moved back to the subfolder that you have previously created in your mail client.

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Ensure that you have the latest MDAC component installed in your system. In Version 1.5*, the component is checked and installed when you install WebContact Wizard using 'Typical Installation'. You may also download and install the component separately from Microsoft's website.

  •   As you proceed to the next step, WebContact Wizard will fetch mails from your MAPI mail client and display mails from its Inbox. Open one of the mails to use as a reference to build a database table (map) through the Mail Mapping Wizard. You may build as many maps as needed for each Account Query.
* Messaging Application Program Interface (MAPI) is a common mailing protocol used by most mail clients (e-mail programs). Mail clients like Eudora®, Novell® GroupWise, Microsoft® Outlook Express, and Netscape® are MAPI compliant.

For help in setting up mail accounts in your mail client, please refer to your product manual.

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