Configuring Microsoft® Outlook to fetch mails:

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To configure Microsoft® Outlook client to fetch mails, make sure it has been set as your default mail client. WebContact Wizard only fetches mail from the default mail client, whether it is MAPI or Outlook.

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Specify the e-mail address to which enquiries from your web form are sent, and give it a name (Account Query). Ensure these accounts have already been configured in Outlook.

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Disable any rules you may have set in Outlook for moving relevant mails to subfolders so that incoming mails stay in the main Inbox itself. If you have set these rules earlier and would like to map previous mails to the WebContact Wizard database, you need to move them to the main Inbox in order for WebContact Wizard to process. Once processed, they will be moved to a subfolder WebContact Wizard creates within Outlook Inbox called 'Web_Contact_Wizard'.

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Ensure that you have the latest MDAC component installed in your system. In Version 1.5*, the component is checked and installed when you install WebContact Wizard using 'Typical Installation'. You may also download and install the component separately from Microsoft's website.

  •   As you proceed to the next step, WebContact Wizard will fetch mails from Outlook and display mails from its Inbox. Open one of the mails to use as a reference to build a database table (map) through the Mail Mapping Wizard. You may build as many maps as needed for each Account Query.

For help in setting up your mail accounts in Outlook, click here

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