Launching WebContact Wizard for the first time:

When you launch the application for the first time, you will be asked to configure the domain and e-mail addresses you want to process using WebContact Wizard. You must ensure, that you have this information handy when you launch it for the first time. If your existing web form is forwarded to an e-mail address, which is again relayed to another e-mail address that is processed by your mail client, the domain and mail account you enter in this field should correspond to accounts in your mail client because WebContact Wizard only fetches mail from your mail client

If you have installed a single domain license, you can include up to two e-mail accounts with the same domain name from your mail client
(e.g., sales@yourcompany.com and enquiry@yourcompany.com). In order to process e-mails from different domains (e.g., support@yourcompany.net and sales@yourcompany.com), you need to purchase additional domain licenses. Domain licenses can be purchased as single, 2-5 domain, or unlimited domains. To upgrade your domain license click on 'Preferences\ Accounts and select the option 'Purchase additional domains'.

In order to fetch mails from your mail client, you should have already configured these addresses in your mail-client (Outlook 98 and above or any MAPI compliant mail client ) and start receiving mails from your online forms. You should also disable any rules associated with this mail address in your mail client. For e.g., if you are running Microsoft® Outlook, and have set a rule that moves messages sent to the relevant e-mail address to a different folder, you should disable it so that the mail is handled directly by WebContact Wizard. The application only looks at the main 'Inbox' folder and will not look at any other subfolders. If you want to process mails collected before the disabling this rule, you should move those mails back into the main Inbox for WebContact Wizard to fetch it.